Do you have an IT security incident? We are here for you.

(This service is only available to companies, not private individuals)

Before you contact us, we would like to draw your attention to the following checklist:

  1. Keep calm and isolate the systems only if you detect active unauthorized data destruction/encryption; otherwise, wait for the SECUINFRA Falcon team and follow the steps below.
  2. Document all steps taken and relevant events.
  3. Prepare further necessary information about your IT environment (owner of the devices, diagram of the network infrastructure, network log data).
  4. Prepare a possible remote access for the SECUINFRA Falcon team.
  5. Isolate and protect your backups.

You can reach us around the clock - 24/7 service

+49 30 555702 112


Contact form IT emergency

Incident report form

"*" indicates required fields

Cookie Consent with Real Cookie Banner