Save the Date: ISO 27001 and Service Management – Can it work?
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Save the Date: ISO 27001 and Service Management – Can it work?
On June 23, 2022, Denise Burkert will talk about this issue as part of her presentation at the ITSM Forum starting at 11:10 am. Together with Janina Hunsperger (Senior Consultant & Trainer at Punctdavista AG), she will discuss SECUINFRA’s path to ISO 27001 certification in combination with the company’s lived service management.
Denise Burkert, Cyber Defense Consultant and Information Security Officer at SECUINFRA
Denise Burkert already reveals in advance:
“Our goal to achieve ISO 27001 certification as a security company in the cyber defense environment seemed logical and not too difficult. But very quickly we realized that information security is much more than just IT security and that every organizational unit is a service delivery organization. For the first time, we had to map and document the governance, control, and management processes of Finance and HR in a structured way in the form of policies, guidelines, concepts, and processes. Bringing the knowledge from the heads of the employees “to paper” and our practiced service orientation were the basis for achieving our goals. Conclusion: If you want to provide services simply, securely and reliably, you have to live and breathe security – first and foremost within your own four walls.”
fazitanfang
The presentation ISO 27001 and Service Management – Can it work? will be viewable virtually. It is one of several presentations that will be given at the Trends in Business and IT Service Management (ITSM) 2022 symposium, organized by CON-ECT Informunity.
Svenja Koch ist Senior Marketing Manager bei der SECUINFRA. Hier verantwortet sie u.a. die Konzeption und Veröffentlichung von Presseartikeln, Blog- und Newsbeiträgen.
Svenja Koch ist Senior Marketing Manager bei der SECUINFRA. Hier ist sie u.a. für den Bereich des Content Marketing zuständig und verantwortet die Konzeption und Veröffentlichung von Presseartikeln, Blog- und Newsbeiträgen. Um relevante und für die Leser:innen interessante und spannende Neuigkeiten aus der Welt der IT Security - und der Cyber Defense im Speziellen – schreiben zu können, steht sie im regelmäßigen Austausch mit den SIEM- und DFIR-Teams sowie der Geschäftsführung der SECUINFRA. Denn nur so kann sie ihrem wichtigsten Credo bei der Erstellung von Inhalten gerecht werden: „Content ist alles, das dem Leben deines Lesers einen Mehrwert hinzufügt.“ (Avinash Kaushik)
Ihre Freizeit verbringt Svenja gerne in der Natur – entweder im Garten beim Gestalten und Pflanzen oder aber bei Spaziergängen mit ihren Hunden in den Wäldern Schleswig-Holsteins.
Senior Marketing Manager
Svenja Koch is Senior Marketing Manager at SECUINFRA. Here, she is responsible for the conception and publication of press articles, blog and news contributions, among other things.
Svenja Koch is Senior Marketing Manager at SECUINFRA. Here, she is responsible for the area of content marketing, among other things, and is responsible for the conception and publication of press articles, blog and news contributions. In order to be able to write relevant and for the readers interesting and exciting news from the world of IT Security - and Cyber Defense in particular - she is in regular exchange with the SIEM and DFIR teams as well as the SECUINFRA management. Because that's the only way she can live up to her most important credo in content creation: "Content is anything that adds value to your reader's life." (Avinash Kaushik)
Svenja likes to spend her free time in nature - either in the garden designing and planting or walking her dogs in the forests of Schleswig-Holstein.
